A computer that keeps freezing can be very annoying especially if you are trying to do something important; unfortunately there is no ‘magic button’ to fix this problem as there are many reasons that can cause this to happen. It can be a corrupt or damaged system file, a program that has become unstable, a corrupt software installation, malicious software or a virus, failing hardware or overheating.
Part Two. Software.

My Computer Keep Freezing

Freezing caused by unstable files, software or programs can be quite difficult to cure, mainly because you simply do not have time to run Anti-virus or Anti spy ware or diagnostics, before the system freezes again. Sometimes your computer may freeze during start up. If this is the case with you, then you most probably have one or more damaged or missing system files. To overcome this problem, you will need your original operating system CD. There is usually no need to do a complete fresh install, you can most times, repair or replace the damaged files by running a ‘Repair Install’ from your CD.- I explain how to do this in one of my free articles.

If you suspect that you have a virus or malicious software, then the only way to scan your hard drive is to hook it up to another hard drive (internal or external) with the same or a later operating system. You must configure your hard drive to be the ‘slave’ and the other good hard drive to be ‘Master’.- Another of my free articles explains this procedure in more detail.- You then use the anti-virus suite on the ‘master’ drive to scan your hard drive. You can also use this procedure to save your precious files. Just copy them over onto the other hard drive.

If, on the other hand, your computer starts and runs OK but always freezes after 5 minutes or so, then you do have a chance to identify the program or software causing the problem. As soon as your computer has loaded, press Ctrl + Alt + Delete together. This will bring up Windows Task Manager. Quickly familiarise yourself with the operation of the Task Manager. Click on the ‘Processes’ tab at the top (This is usually the default display) look at the column below CPU. Scroll down to the very last one System Idle Process, this will have a reading somewhere between 95 and 99, this is normal. Most other lines will display a reading of 00. Scroll slowly back to the top and look for any other processes with a high number. If you have not opened any other programs then there should be no more high readings.

There may be one or two processes, such as your security suite, showing low value readings between 05 and possibly up to 35 or 40. Any other processes with a reading of over 90%, for more than a few moments should be stopped. You do this by clicking the process to highlight it, and then click End Process, bottom right. If everything looks normal and you know your computer always freezes after 5 minutes or so, keep the Task Manager in view and watch for any processes which suddenly show a high reading. There may be more than one. If you have time, make a note of the offending process then click to highlight it and hit the End Process button. If you were a little slow in ending the process, you will have to restart your computer and try again.

Quite recently, I had a computer in for repair for Freezing, by using this procedure I was surprised to see a well-known music & media program with a CPU reading of 95% and it wasn’t even in use, it was just running amok in the background, what it was doing or trying to do, I have no idea.

Once you have successfully stopped the rogue software, and your computer has not frozen, keep watching for a little while longer in case there is another one. When you are confident that your computer is running OK without freezing, then you need to find the program or software responsible for the high CPU usage. When you have identified the culprit, even if it turns out to be your security suite, temporarily disable the program and see if your PC will now run without freezing. Once you have confirmed that everything is fine, your only option is to uninstall the software. Please use the Add/Remove programs utility in Control Panel to make sure everything is removed properly. Do not simply ‘Delete’ it. Doing so will leave files and fragments of the program behind in your Registry.

Software and programs that cause most problems are downloaded versions, particularly from third party vendors. Always try, were possible, to obtain Genuine software on a CD. If you have to download software, including updates, use the vendors own web-site, where you can also check for any known issues or alternative versions. And always run a quick scan of any new software with your security suite before installation.


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